Carousels vanished from Admin and from website 9/11/2011 at 10:23 #6416
Hi.
I’m using WP Carousel on wordpress multisite.
When developing the site on our test server, all carousels were working great.
However, when we moved the site to the live domain, the carousels have disappeared
1) all carousels disappeared from the admin area
2) all carousels do not display on website
I have export code for each one, but when I go into ‘Backup Manager’ it shows no sign of there ever being a carousel created.
If I go to ‘Safe Mode Import’ and try to import the code, I get the following error:
“That code is not a valid WP Carousel backup code”
Here is an example of the backup code:
YToyOntzOjU6IklURU1TIjtzOjQwMjIwOiJhOjE5OntpOjA7YTo1OntzOjU6IjBfMF80IjthOjExOntzOj k6IklNQUdFX1VSTCI7czo2ODoiaHR0cDovL2VzaHByb3BlcnR5c2VydmljZXMuZXNoLWdyb3VwLmNvLnVr L2ZpbGVzLzIwMTEvMDgvZ3JhbmdlMS5qcGciO3M6OToiVklERU9fVVJMIjtzOjA6IiI7czo4OiJMSU5LX1 VSTCI7czowOiIiO3M6NToiVElUTEUiO3M6NToiVGl0bGUiO3M6NDoiREVTQyI7czoxMToiRGVzY3JpcHRp b24iO3M6NToiT1JERVIiO3M6MToiMCI7czo0OiJUWVBFIjtzOjE6IjQiO3M6MTE6IlBPU1RTX09SREVSIj tzOjk6ImZpcnN0X25ldyI7czoxMjoiUE9TVFNfTlVNQkVSIjtzOjE6IjAiO3M6NDoiU0hPVyI7czozOiJ5 ZXMiO3M6MjoiSUQiO3M6MToiMCI7fXM6NToiMV8xXzQiO2E6MTE6e3M6OToiSU1BR0VfVVJMIjtzOjY4Oi JodHRwOi8vZXNocHJvcGVydHlzZXJ2aWNlcy5lc2gtZ3JvdXAuY28udWsvZmlsZXMvMjAxMS8wOC9ncmFu Z2UzLmpwZyI7czo5OiJWSURFT19VUkwiO3M6MDoiIjtzOjg6IkxJTktfVVJMIjtzOjA6IiI7czo1OiJUSV RMRSI7czo1OiJUaXRsZSI7czo0OiJERVNDIjtzOjExOiJEZXNjcmlwdGlvbiI7czo1OiJPUkRFUiI7czox OiIxIjtzOjQ6IlRZUEUiO3M6MToiNCI7czoxMToiUE9TVFNfT1JERVIiO3M6OToiZmlyc3RfbmV3IjtzOj EyOiJQT1NUU19OVU1CRVIiO3M6MToiMCI7czo0OiJTSE9XIjtzOjM6InllcyI7czoyOiJJRCI7czoxOiIx Ijt9czo1OiIyXzJfNCI7YToxMTp7czo5OiJJTUFHRV9VUkwiO3M6Njg6Imh0dHA6Ly9lc2hwcm9wZXJ0eX NlcnZpY2VzLmVzaC1ncm91cC5jby51ay9maWxlcy8yMDExLzA4L2dyYW5nZTQuanBnIjtzOjk6IlZJREVP X1VSTCI7czowOiIiO3M6ODoiTElOS19VUkwiO3M6MDoiIjtzOjU6IlRJVExFIjtzOjU6IlRpdGxlIjtzOj Q6IkRFU0MiO3M6MTE6IkRlc2NyaXB0aW9uIjtzOjU6Ik9SREVSIjtzOjE6IjIiO3M6NDoiVFlQRSI7czox OiI0IjtzOjExOiJQT1NUU19PUkRFUiI7czo5OiJmaXJzdF9uZXciO3M6MTI6IlBPU1RTX05VTUJFUiI7cz oxOiIwIjtzOjQ6IlNIT1ciO3M6MzoieWVzIjtzOjI6IklEIjtzOjE6IjIiO31zOjU6IjNfM180IjthOjEx OntzOjk6IklNQUdFX1VSTCI7czo2ODoiaHR0cDovL2VzaHByb3BlcnR5c2VydmljZXMuZXNoLWdyb3VwLm NvLnVrL2ZpbGVzLzIwMTEvMDgvZ3JhbmdlNS5qcGciO3M6OToiVklERU9fVVJMIjtzOjA6IiI7czo4OiJM SU5LX1VSTCI7czowOiIiO3M6NToiVElUTEUiO3M6NToiVGl0bGUiO3M6NDoiREVTQyI7czoxMToiRGVzY3 JpcHRpb24iO3M6NToiT1JERVIiO3M6MToiMyI7czo0OiJUWVBFIjtzOjE6IjQiO3M6MTE6IlBPU1RTX09S REVSIjtzOjk6ImZpcnN0X25ldyI7czoxMjoiUE9TVFNfTlVNQkVSIjtzOjE6IjAiO3M6NDoiU0hPVyI7cz ozOiJ5ZXMiO3M6MjoiSUQiO3M6MToiMyI7fXM6NToiNF80XzQiO2E6MTE6e3M6OToiSU1BR0VfVVJMIjtz OjY4OiJodHRwOi8vZXNocHJvcGVydHlzZXJ2aWNlcy5lc2gtZ3JvdXAuY28udWsvZmlsZXMvMjAxMS8wOC 9ncmFuZ2U2LmpwZyI7czo5OiJWSURFT19VUkwiO3M6MDoiIjtzOjg6IkxJTktfVVJMIjtzOjA6IiI7czo1 OiJUSVRMRSI7czo1OiJUaXRsZSI7czo0OiJERVNDIjtzOjExOiJEZXNjcmlwdGlvbiI7czo1OiJPUkRFUi I7czoxOiI0IjtzOjQ6IlRZUEUiO3M6MToiNCI7czoxMToiUE9TVFNfT1JERVIiO3M6OToiZmlyc3RfbmV3 IjtzOjEyOiJQT1NUU19OVU1CRVIiO3M6MToiMCI7czo0OiJTSE9XIjtzOjM6InllcyI7czoyOiJJRCI7cz oxOiI0Ijt9fWk6MTthOjQ6e3M6NToiMF8wXzQiO2E6MTE6e3M6OToiSU1BR0VfVVJMIjtzOjY3OiJodHRw Oi8vZXNocHJvcGVydHlzZXJ2aWNlcy5lc2gtZ3JvdXAuY28udWsvZmlsZXMvMjAxMS8wOC90aGFjazEuan BnIjtzOjk6IlZJREVPX1VSTCI7czowOiIiO3M6ODoiTElOS19VUkwiO3M6MDoiIjtzOjU6IlRJVExFIjtz OjU6IlRpdGxlIjtzOjQ6IkRFU0MiO3M6MTE6IkRlc2NyaXB0aW9uIjtzOjU6Ik9SREVSIjtzOjE6IjAiO3 M6NDoiVFlQRSI7czoxOiI0IjtzOjExOiJQT1NUU19PUkRFUiI7czo5OiJmaXJzdF9uZXciO3M6MTI6IlBP U1RTX05VTUJFUiI7czoxOiIwIjtzOjQ6IlNIT1ciO3M6MzoieWVzIjtzOjI6IklEIjtzOjE6IjAiO31zOj U6IjFfMV80IjthOjExOntzOjk6IklNQUdFX1VSTCI7czo2NzoiaHR0cDovL2VzaHByb3BlcnR5c2Vydmlj ZXMuZXNoLWdyb3VwLmNvLnVrL2ZpbGVzLzIwMTEvMDgvdGhhY2syLmpwZyI7czo5OiJWSURFT19VUkwiO3 M6MDoiIjtzOjg6IkxJTktfVVJMIjtzOjA6IiI7czo1OiJUSVRMRSI7czo1OiJUaXRsZSI7czo0OiJERVND IjtzOjExOiJEZXNjcmlwdGlvbiI7czo1OiJPUkRFUiI7czoxOiIxIjtzOjQ6IlRZUEUiO3M6MToiNCI7cz ox
thanks in advance
Reply To: Carousels vanished from Admin and from website 9/11/2011 at 11:06 #6421
An update:
I tried to update to the latest version of the plugin, which broke my entire site. (View version 1.0.1)
I therefore had to restore the plug in to an older version to get my site back (Version 1.0)
Reply To: Carousels vanished from Admin and from website 9/11/2011 at 17:24 #6427
WP Carousel uses WordPress’s option table to store its content. I am not sure about if WordPress save those changes when you export the content or not, but in any case, the export code should work.
I’ve checked your export code and it seems to have errors. Are you sure that you’ve copied the entire code? May you have missed some part or sign?
If you want, you can use a Database manager like phpMyAdmin and copy manually the content of your test server to the final server. Just look for table wp_options (where wp_ is the prefix you set up when you installed WordPress) and search the rows with “wp_carousel” or “wp_carousel_config” as values for column “option_name”. Those rows store the config and the content of the carousels.
In any case, the export code should work. Check that it is correct.
About WP Carousel 1.0.1, just wait for 1.1. It will be released with WordPress 3.3 and it includes more features. 1.0.1 was just fixing some problems, but it seems that it has made more problems that it solves 
.
Reply To: Carousels vanished from Admin and from website 9/11/2011 at 18:14 #6430
Hi
many thanks for your reply.
I’ve just looked in the phpmyadmin database for each site, and it appears that the carousel code IS there in the WP_OPTIONS table (both config and content)
So the content is in the database, but the carousels do not show.
I carried out a ‘find and replace’ on the domain name… I don’t suppose this could have had an effect?
I’m pretty sure I copied the entire text for each carousel, however I will double check.
Reply To: Carousels vanished from Admin and from website 9/11/2011 at 18:22 #6433
Hi
Yes, I just checked the export code and this is indeed the full code i am given:
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
thanks again for your help
Reply To: Carousels vanished from Admin and from website 10/11/2011 at 11:14 #6446
hi…
sorry, I just checked that code and it IS incomplete. Do you have a character limit set on the field?
If you look at this link, I have added the full code to an HTML document so you can see. (VIEW SOURCE)
http://solutiongroup.co.uk/testing/sumolaricode/code.html
I’ve also uploaded the full content from the wp_options table (what i have in the fields ‘wp_carousel’ and ‘wp_carousel_backup’.
Hopefully this will help you?
http://solutiongroup.co.uk/testing/sumolaricode/wp_carousel_field.html
http://solutiongroup.co.uk/testing/sumolaricode/wp_carousel_backupfield.html
thanks
andrew
Reply To: Carousels vanished from Admin and from website 10/11/2011 at 11:24 #6447
Hi… further to the above.
Here is what I see in the admin:
http://solutiongroup.co.uk/testing/sumolaricode/admin.png
and this is the error that is in my HTML:
“”
Reply To: Carousels vanished from Admin and from website 10/11/2011 at 11:26 #6448
“WP Carousel Error: The carousel you’ve tried to show does not exist”
Reply To: Carousels vanished from Admin and from website 10/11/2011 at 11:34 #6449
ad the config:
http://solutiongroup.co.uk/testing/sumolaricode/wp_carousel_config.html
(apologies for the multiple messages, I should have pasted this all into 1 post!) 
Reply To: Carousels vanished from Admin and from website 10/11/2011 at 16:07 #6454
Right… I seem to be getting somewhere with this, but my findings are very strange.
The carousels are stored in the correct place in the database. However, when doing a ‘search/replace’ on the old/new domain names in phpmyadmin, this causes the carousels NOT to show in the admin.
It also causes the error to return in the webpage. (mentioned earlier)
The only way I have been able to ‘fix’ the carousel is to amend the code in the wp_carousel field to that of the OLD domain name.
This at least makes the carousels visible in the admin and on the site, however displays broken link refs.
I can then amend the links from within the admin area and update.
My problem is that I don’t understand why a simple search/replace would cause this?
Updating it from within the admin area produces the exact same code as when I search/replace!
Is there any other functionality that might cause something strange to happen??
Reply To: Carousels vanished from Admin and from website 23/11/2011 at 16:25 #6651
Sorry, I do not know why, but I didn’t get notified about your responses.
I’ve checked your code, and I’ve found that the code this code should work properly.
Take into account that when you add any item to the carousels, WP Carousel stores its ID, so if you add the post with ID, for instance, 25, and then you export your site to other one, and when you import your posts, the desired post has ID 37 instead of 25, you'll get an error.
The same happens with categories, tags, and any other item.
So the best way to use WP Carousel is adding just one category, and add any post you want to show in the carousel to that category.
Then you can just create from scratch the carousel because it has just one item and it doesn't need a lot of work to add the item again.
But if you add all the items one by one, then you have to take into account that if the ID of any of them is different in the development envirorment that in the production envirorment, you'll get strange behaviours like posts without content.
The export and import code is useful for backing up the carousels. If you use them to set a new site as other, you'll need to fix the IDs or be sure that they're the same.
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