Carrousel don´t save 5/9/2011 at 15:07 #5631
Hello, the plugin does not save the new settings to show images or posts when I click on add record gives no error, I go back and enter the settings Caroussel “0″ What I added is no longer there. I read here a few problems and some possible solutions, but none solved my problem. When running update_db.php returns the following error:
”
There was an error, please, report it in the forum and attach this error message:
YTowOnt9 (file: update_db.php – 22 – wp-blog-header.php )
”
I ask for help to solve this problem. The installed version is 1.01
Thanks
João
Reply To: Carrousel don´t save 6/9/2011 at 10:07 #5632
You can’t access update_db.php directly because that file needs more data sent through a POST request to perform its tasks.
When you save changes in WP Carousel, there’s an AJAX request to update_db.php. update_db.php stores the changes in your database and then prints a success message (or an error message).
If you aren’t getting any problem, there should be an error in the AJAX request. A user reported some time ago a similar problem. He couldn’t save changes because when the AJAX request loaded update_db.php the server returned a 404, even though the file existed and the URL was correct.
I think that some hosting providers block AJAX requests and for this reason WP Carosel can’t load the file.
If it is your case and your hosting provider is blocking this request, you can do two things:
- Ask your providers to unblock AJAX requests.
- Modify WP Carousel to load update_db.php directly instead of through an AJAX request.
Before doing anything I recommend you disabling any other plugin or unneeded Javascript file to avoid conflicts.
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